Medicare Phone Scams
A caller claims to be from Medicare and asks you to confirm your Medicare number or personal details.
How the scam works
The caller says they are from Medicare and that your card needs to be reissued or updated.
They ask you to confirm your Medicare number, Social Security number, or date of birth to “verify your identity.”
Some versions offer a free item, such as a brace or genetic test, in exchange for your Medicare number.
Common warning signs
- Medicare does not call to ask for your Medicare number — they already have it.
- You are offered a free medical device or test in exchange for personal information.
- The caller creates urgency about losing your coverage.
- You are asked to pay a fee to keep your Medicare benefits active.
What to do
- Do not give out your Medicare number, Social Security number, or banking details over the phone.
- Hang up and call Medicare directly using the number on your Medicare card or official mail.
- Ask a trusted family member or Senior Signal to help you review the call.
What not to do
- Do not confirm your Medicare number to an unexpected caller.
- Do not accept a free medical item in exchange for personal information.
- Do not pay any fee to keep Medicare coverage active.
Example message
Unknown
This is an automated call from Medicare Services. Your benefits card is being reissued. Press 1 to verify your Medicare number.
Never call a phone number contained in a suspicious message. Instead, use the official phone number printed on your card, statement, or the organization's official website.
When to contact Senior Signal
If you receive a call about your Medicare benefits and are not sure it is real, contact Senior Signal before responding.