Fake Bank Text Messages
A text message claims there is a problem with your bank account and asks you to tap a link to fix it right away.
How the scam works
The message looks like it comes from your bank, often using a real bank name and logo-style formatting.
It says your account is locked, suspended, or shows unusual activity, and includes a link to “verify” your information.
The link leads to a fake website built to collect your online banking username, password, or card number.
Common warning signs
- The message creates urgency and asks you to act immediately.
- The link uses a web address that does not match your bank's real website.
- You are asked to enter your full account number, password, or PIN.
- The message arrives from a texting number rather than your bank's official short code.
What to do
- Do not tap the link in the message.
- Contact your bank directly using the phone number on the back of your card or your bank statement.
- Ask your bank whether there is actually a problem with your account.
What not to do
- Do not tap links in unexpected bank texts.
- Do not call phone numbers included in the message itself.
- Do not enter your banking password or card number on a page you reached through a text link.
Example message
Unknown
Your account has been locked. Verify your information now: secure-login.com
Never call a phone number contained in a suspicious message. Instead, use the official phone number printed on your card, statement, or the organization's official website.
When to contact Senior Signal
If you received a bank text and are not sure whether it is real, contact Senior Signal before you tap anything. We will help you figure out a safe next step.